All Phantom Screens come with a Phantom Lifetime Warranty to make sure that you and your customers are completely satisfied with our products.
The warranty covers the screens, fitted by our trade customers, for the original owner. It cannot be transferred to new homeowners and the screens will not be covered if they are moved to a new address.
The warranty covers the paint finish and mechanical parts of the screen but not the mesh itself. However, the mesh can be easily replaced if accidentally damaged. For the Executive system, the warranty also covers the motors for 5 years and this is backed up by the manufacturer.
If your customers report a problem with their screens, you can order replacement parts from us on their behalf. The cost of replacement parts from us is covered under the warranty.
If you would like a copy of the warranty card or have any questions about the Phantom Lifetime Warranty, please contact us on 01778 560070 or email email@example.com.